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FAQs

Answers to your most frequently asked questions

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Are your products and rooftop support systems tested by a third party?

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Yes, the roof safety systems have been independently tested by Satra Technology. We can also provide loading calculations for fixed rail projects, proving their compliance.

Do I have to be trained to install it?

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No. We provide a design layout drawing and provided this is followed by the installers, we can safely say the system will meet the requirements!

How can I ensure compliance?

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To ensure continued compliance with your roof safety system and roof access ladder:

  • Use systems designed to meet recognised safety standards and working at height regulations.
  • Carry out regular inspections (for example annual checks by a competent person).
  • Ensure the system works for your specific roof type.

How do I request a quote for a roof safety railing, roof access ladder, or other roof safety system?

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Just click on the button at the top of the page and provide as much info as you have, including the quantity, dimensions, and any relevant information or requirements you have for your roof safety system.

We’ll typically have costs and designs ready within a couple of hours or we’ll give you a call to discuss the options and get a better feel for your needs.

How much will it cost me?

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Our Rhinorail edge protection systems are the most competitively priced on the market!

The cost can range significantly depending on the requirements of the building so we do like to look at each job on its merits to provide the most cost effective solution on the market

What information do I need to get an accurate quote?

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To get an accurate quote from the team at Roofco, you should include the quantity, dimensions, and any relevant requirements you have for your roof safety system or roof access ladder. You can also attach any relevant documents (in PDF format) to your request which will help us when calculating the best quote for you.

What is the lead time for delivery of the roof safety systems?

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We hold a comprehensive stock of our standard product range, including Rhinorail edge protection systems, Titan rooflight and hatch protection systems, and Peak access ladder systems, and have a great relationship with one of the most reliable carrier networks. Providing orders are confirmed by 11am, we can deliver to most parts of the country the following day.

Custom products are typically fabricated in approximately a 7-10 day period.

What is the typical lifespan of the roof safety and roof access systems?

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Most of the systems are hot dip galvanised equivalent to BS EN ISO1461. This is a much thicker coating than the majority of pre-galv versions on the market.

 In terms of the life span, the environment in which its installed will have an influence on the lifespan of the coatings. IE coastal areas or high pollution areas are likely to reduce the lifespan of the coatings. However, we would suggest that a minimum of 40 years is capable in galv.

What maintenance is required?

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Our roof edge protection systems are generally low maintenance as the galvanised coating provides long-term durability. However,your roof safety systems should still be inspected annually to ensure continued structural integrity, compliance with regulations, and ongoing safety.

What regulations do your systems comply with?

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Our roof safety systems are designed and tested in accordance with recognised standards. You can find more regulatory information in the compliance standards section under our Rhinorail systems edge protection and Rooflight and hatch protection systems product pages.

What safety features are essential for your guardrail and rooftop support systems?

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Key safety features of our systems include:

  • Tested structural performance.
  • Counterweighted stability for freestanding systems.
  • Modular components, not just for a bespoke design, but also for a secure installation process.

What’s the difference between a guardrail and a free-standing guardrail?

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A guardrail is a general term for edge protection systems that prevent falls from height. A fixed guardrail is mechanically attached to a roof.

A freestanding guardrail is a specific type of guardrail that can be installed quickly and repositioned if needed as they don’t require mechanical fixing onto a roof.

Why do I need guardrail edge protection?

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  • Guardrail is a collective fall prevention measure, so more than one or 2 operatives are protected by a single system.
  • It removes the element of human judgement! By this I’m referring to the Friday afternoon factor! For example, it's Friday afternoon, and the operatives are clocking off for the weekend once they’ve completed their tasks on the roof. Would they necessarily take the time to collect the harnesses from the store? Would they put them on correctly? Would they attach to a line system or anchor point correctly? Would they assemble a heavy mobile anchor correctly? Or would they risk it? With guardrail all of these choices are removed and edge protection is in place so they are protected without having to choose to be so!
  • Freestanding guardrail is a non-penetrative solution. Reducing the risks of water ingress that a fixed line or anchor may cause.

Will the weight of the roof guardrail system be too much for my roof?

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Highly unlikely! We always say that if you can walk on the roof, guardrail will not cause damage to the roof. This is because the guard-rail will impose a much lower loading than that caused by someone walking on the roof.